2. General Information Collected
In order to enhance the content contained on the Websites and in the Services, Refpeople may gather and store certain information about your visit. "General Information" is information about you or your activities through which you cannot be identified. This information may include some or all of the following items:
Refpeople collects this General Information and may use it to generate aggregate statistics about visitors to the Websites and Services. In situations where it is possible to do so, General Information may be linked to Personal Information (defined below).
3. Personal Information Collected
"Personal Information" is information through which you can be identified. Providing your personal information to Refpeople is your choice. Refpeople maintains one or more databases to store your Personal Information and may keep such information indefinitely. Personal Information that Refpeople may collect from you includes, but is not limited to your name, mailing address(es), telephone number(s), facsimile number(s), email address(es), birth date, bio, and any other information that you voluntarily provide. Personal Information you volunteer is used by Refpeople for internal verification, to complete requested transactions, ensure appropriate legal use of the Services, provide you notification about updates to the Websites, Services, goods, and data, and to help provide you with technical support for the Services.
Your Personal Information is collected from our Websites and our Services, through email and/or through online applications (i.e., registration for a user account) you complete, our guestbook and forums and message boards, blogs, request for newsletters, entering sweepstakes and prize promotions, taking surveys, reporting problems and through any of your other activities with Refpeople or on the Websites or in the Services. Personal Information that Refpeople collects depends on the nature of your activities.
4. Personal Information Use
In addition to those uses set forth in Section 3 above, Refpeople may use your Personal Information to: (a) provide, administer, facilitate and maintain your use of the Websites and/or the Services; (b) provide it to vendors as set forth in Section 5 below; (c) send you marketing communications about the Websites, the Services and any other Refpeople goods and/or services as set forth in Section 6 below; (d) enable user to user communications; (e) resolve disputes between users and/or a user and Refpeople as set forth in this Section below; (f) identify sources of errors or issues with any of the Websites and/or the Services; and (g) as otherwise needed, as determined in Refpeople's sole discretion, to protect the safety of our users, employees, third parties and members of the public.
Refpeople may make bulletin boards, chat rooms, guest books, job listing areas, message boards, news groups, topics, and other community services available to you on the Websites and through the Services. Please understand that any information that is disclosed in these areas becomes public information. When you disclose such information in a bulletin board, message board, chat room, guestbook, blog, topic or any other public forum, you do so at your own risk. Refpeople has no control over its use and you should exercise caution when deciding to disclose your Personal Information or any other information about yourself. The information presented in these areas reflects the views of the individual users or hosts and does not necessarily reflect the views of Refpeople or any of its affiliates. Refpeople reserves the right (but shall have no obligation) to monitor the use of bulletin boards, message boards, chat rooms, guestbooks, blogs, topics or other public forums on the Websites or in the Services, including those available on Third Party Platforms.
5. Opt Out from Refpeople Vendor Communications
In addition to its own use, Refpeople may pass your Personal Information to third party fulfillment companies, shipping companies and credit card processors and/or any of their authorized agents who provides the goods or services requested to meet your needs. Refpeople may provide your email address to vendors that it deems provide goods or services which you may need. You may opt out of receiving such vendor emails by contacting us at privacy@Refpeople
6. Opt Out from Refpeople Marketing Communications
Refpeople may also use your Personal Information, or a portion thereof, to send you marketing materials, channel and/or show information, vendors with information that you may need, and/or Refpeople newsletters or advertisements, unless you notify Refpeople that you do not wish to receive such materials. Refpeople may also use the services of bonded mailing houses that are authorized to use your Personal Information only for the benefit of Refpeople. Please contact Refpeople at privacy@Refpeople to request that you not be sent any or all of such information.
The use of "Cookies" is a standard practice among websites. A Cookie is a small text file that is placed on your computer to uniquely distinguish your visit to a website. Cookies are most often used to track specific information regarding your activity on a particular website.
When you visit our Websites and/or Services, we place a Cookie in a directory of your computer's hard drive. The information that Cookies collect includes the date and time of your visit and your registration information. Cookies offer you many conveniences for our Websites and Services. For example, they allow Refpeople to recognize certain information, such as your browser type, so we know if you can view certain plug-ins like Macromedia Flash files. They also allow us to streamline your visit to the Websites and/or Services based on your previous visits.
You may configure your browser to accept or deny Cookies from our Websites and our Services. However, disabling or denying Cookies from our Websites and/or our Services may render parts of them inaccessible or may cause certain web pages not to properly load. There are also several services and websites which allow you to visit websites, including our Websites, anonymously. Again, if you use these anonymizing services or websites, you may not be able to access or use all of the web pages for the Websites and/or the Services.
8. Web Beacons
Refpeople may use "web beacons," sometimes referred to as "clear gifs" or "web bugs," which is another way (instead of Cookies) to help personalize your experience on the Websites and/or the Services. Web beacons are typically invisible to you, and are generally embedded in very small clear graphics files. We may use web beacons to monitor certain non-personally identifiable information about you, including the URL of the page from which the web beacon originated, the type of browser used, the IP address of your computer, and the time you viewed the web beacon. We may also use web beacons to assist our third party advertising and/or content companies in providing the contact they believe you want to see. Web beacons are also used to allow such third parties to determine how many people view the advertisements and/or clicked through, and to assist in serving and managing advertisements and content. While web beacons do not collect Personal Information, the information collected by them may be used in conjunction with Cookies to identify aggregate information about users of our Websites and Services.
9. DMCA Information
Personal Information that you provide to us in association with a DMCA notification or counter-notification will be disclosed to third parties. All information contained in or associated with a DMCA notification will be disclosed to the alleged infringer. All information contained in or associated with a DMCA counter-notification will be disclosed to the initial claimant. See our DMCA Policy for more information on notifications and counter-notifications.
10. Contact by Refpeople
You do not have to participate in Refpeople's mailing lists (newsletters) in order to use the Websites. However, if you elect not to receive such newsletters, you may miss valuable information on Refpeople and/or its goods or services. Refpeople will not contact you nor send you marketing materials, unless you have accepted to receive such contact or information (i.e., you have not opted out).
11. Maintenance of Personal Information
You can access your Personal Information contained in Refpeople's database by contacting us at privacy@Refpeople. If you believe that any of your information is incorrect or needs updating, please let us know either at the email address listed in this section, or by U.S. Postal Mail to our address listed below (Attn: Accounts). Refpeople will use reasonable efforts to correct your information and our records upon verification of the requested change. If you no longer wish to receive email or postal notifications about our Websites, goods, services, or special promotions, please let us know by sending an email to privacy@Refpeople or by sending us a letter via U.S. Postal Mail at our address listed below (Attn: Opt Out of Mailing) and specifying in the text of your email or letter which notifications you no longer wish to receive. In addition, within the text of your email or letter, you should provide your exact name and address, so that we can do our best to ensure that you stop receiving the notifications that you no longer wish to receive. After such a request is received, Refpeople will use reasonable efforts to refrain from including you when sending such notifications by noting your opt out election in our database.
You decide what Personal Information you make available to other users of our Websites and/or Services, including in or on our bulletin boards, message boards, chats, blogs, topics, posts and other disclosures. All users of our Websites and/or Services should be aware that information made you make available via these disclosures is public and not private. Refpeople is not responsible for and cannot control the actions of others who will have access to this information, therefore, we do not and cannot guarantee that the information you disclose in this manner will not be viewed by unauthorized persons.
Refpeople may provide security measures that are designed to restrict access to certain portions of the Websites, such as private chat rooms, restricted forums or topics, or instant messaging, but Refpeople cannot and is not responsible for circumvention of these security measures or for further distribution or use of any information you disclose in public areas by others. We may also provide you tools to edit and remove the information or materials you make available on our Websites, but even after removal, copies of any information you post may remain viewable in cached, archived or otherwise saved media that is outside the control of Refpeople. You are solely responsible for any information and materials that you choose to make available on public areas of our Websites and/or our Services, including those available on or through the use of Third Party Platforms.
Refpeople may, but is not responsible for or obligated to, back up your information, including any Personal Information. We encourage you to back up your own information, such as photographs, on a routine basis.
Even if your account is terminated, Refpeople may still maintain and store for as long as it wants or needs, in its sole discretion, your non-Personal Information, including without limitation your IP addresses, browser and topic information, and any anonymous information, including any IDs attached to anonymous users.
Please be aware that even if your account is terminated, some or all of your information, including your Personal Information, could still be available to others, including information that has been (a) posted or incorporated into other's topics, pages, comments (by you or others); (b) posted, shared or submitted to public areas of the Websites and/or the Services; (c) copied, displayed, stored or distributed by other users; or (d) posted, shared or submitted to or available on a Third Party Platform, Linked Site, or any other third party websites or services.
Refpeople does not knowingly solicit or collect information from children (defined as minors younger than thirteen (13) years of age) and children under the age of 13 should not use or attempt to use the Websites and/or the Services. If you are the parent or guardian of a child aged 13 or over, but under the age of eighteen (18) or the legal age of contract majority, and have authorized your child to use your computer, we urge you to instruct your child never to give out his or her real name, address, phone number, email address or other personally identifying information while on our Websites. There are no computer applications on our Websites or in our Services which allow for the determination of your age. If Refpeople discovers or is notified that Personal Information of a child under age 13 has been collected, Refpeople will take reasonable steps to delete this information. All information volunteered to Refpeople will be treated the same as information given by an adult. Refpeople recommends that the Internet browsing behavior of any child should be carefully supervised by a responsible adult at all times. If you are a parent or legal guardian and believe that Refpeople has any information from or about your child under age 13, you may contact us at copyright@Refpeople to request that such information be deleted.
14. Links to Other Websites
The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect your information from unauthorized access and improper use. Refpeople makes access to your Personal Information subject to certain security measures, including technological controls such as "firewalls," in accordance with industry standards. When the use of a Refpeople web page involves the transmission of Personal Information or confidential information, Refpeople uses Secure Socket Layer ("SSL") technology to establish a secure connection between your computer and Refpeople. SSL allows the transmission of encrypted information from your computer to Refpeople and back again, and is currently the industry standard for Internet platform security. From time to time, we review our security procedures in order to consider appropriate new technology and methods.
Please be aware though that no data transmission over the Internet can be guaranteed to be 100% secure, so while Refpeople strives to protect your Personal Information, Refpeople cannot ensure or warrant the security of any information that you voluntarily give to Refpeople.
Refpeople reserves the right to monitor all network traffic to our Websites and/or our Services to identify and/or block unauthorized attempts or intrusions, upload or change information, or cause damage to any of our Websites, Services or any of our computer or network equipment or software in any manner. Anyone using any of our Websites or Services expressly consents to such monitoring.
16. California Privacy Rights
FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your Personal Information with third parties. If you reside in California and have provided your Personal Information to Refpeople, you may request information about our disclosures of certain categories of Personal Information to third parties for direct marketing purposes. Such requests must be submitted to us at one of the following addresses: privacy@refpeople or
370, 5th Avenue
Montreal, Qc H4G 2Z1
Within thirty (30) days of receiving such a request, we will provide a list of the categories of Personal Information disclosed to third parties for third-party direct marketing purposes during the immediately preceding calendar year, along with the names and addresses of those third parties. This request may be made no more than once per calendar year. We reserve our right not to respond to requests submitted other than to the address specified in this Section.
17. Governing Law / Transmission of Information
19. How to Contact Us
© 2013 Refpeople Inc. -- All Rights Reserved. Updated: July 7, 2013